Help Center
Frequently Asked Questions
Everything you need to know about sourcing, listing, and growing on PackMarketplace.
Buyers
No. RFQ submission is free for buyers. Suppliers subscribe to tiered plans for visibility and access.
Most RFQs receive responses within 48 hours from vetted regional suppliers.
Yes. One structured RFQ can target multiple CEE markets at once.
Suppliers
We screen business registration, certifications (ISO, FSC, HACCP, BRCGS), capacity, and references.
Higher tiers receive RFQ alerts earlier and can respond before basic-tier suppliers see them.
Plans are month-to-month with a 15% discount available for annual commitments.
Platform
Hungary, Czech Republic, Slovakia, Poland, Romania, Slovenia — with planned expansion.
No. We are a transparent SaaS marketplace and never take a percentage of supplier deals.