{"id":247,"date":"2026-05-18T09:14:13","date_gmt":"2026-05-18T09:14:13","guid":{"rendered":"https:\/\/packmarketplace.com\/?page_id=247"},"modified":"2026-05-25T13:13:59","modified_gmt":"2026-05-25T13:13:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/packmarketplace.com\/ro\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"247\" class=\"elementor elementor-247\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8888230 e-con-full e-flex e-con e-parent\" data-id=\"8888230\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2b68f00 e-con-full e-flex e-con e-child\" data-id=\"2b68f00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2171965 elementor-widget elementor-widget-softlite_dynamic_card_box\" data-id=\"2171965\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"softlite_dynamic_card_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t <section class=\"softlite-dynamic-card-box kz9za2d8 softlite-dynamic-card-box-background-color-1\" data-softlite-card-box-link-href=\"\" data-softlite-card-box-link-target=\"\"><div class=\"poxkv4ub\"><p class=\"g6mrz0zb softlite-dynamic-card-box-text-1\">Help Center<\/p><h1 class=\"jiy1j6f5 softlite-dynamic-card-box-text-2\"><div style=\"margin-bottom: 24px\"> Frequently Asked Questions<\/div><\/h1><p class=\"vcgg6myo softlite-dynamic-card-box-text-3\">Everything you need to know about sourcing, listing, and growing on PackMarketplace.<\/p><\/div><\/section> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a686e9b e-con-full e-flex e-con e-parent\" data-id=\"a686e9b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-037f808 e-con-full e-flex e-con e-child\" data-id=\"037f808\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7326b9f e-con-full e-flex e-con e-child\" data-id=\"7326b9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-558a5c8 elementor-widget elementor-widget-heading\" data-id=\"558a5c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Buyers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f27f6d4 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"f27f6d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ad5e30465a3d\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-f27f6d4\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ccf75d46ad5e30465a3d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ccf75d46ad5e30465a3d\" aria-expanded=\"true\" aria-controls=\"Collapse-ccf75d46ad5e30465a3d\">\n                            \n                            <span class=\"ekit-accordion-title\">Is there a cost for buyers to submit an RFQ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ccf75d46ad5e30465a3d\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-f27f6d4\" data-parent=\"#accordion-6ad5e30465a3d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>No. RFQ submission is free for buyers. Suppliers subscribe to tiered plans for visibility and access.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-f27f6d4\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-0e9c5286ad5e30465a3d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-0e9c5286ad5e30465a3d\" aria-expanded=\"false\" aria-controls=\"Collapse-0e9c5286ad5e30465a3d\">\n                            \n                            <span class=\"ekit-accordion-title\">How fast will I receive offers?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-0e9c5286ad5e30465a3d\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-f27f6d4\" data-parent=\"#accordion-6ad5e30465a3d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Most RFQs receive responses within 48 hours from vetted regional suppliers.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-f27f6d4\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-6e4961e6ad5e30465a3d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-6e4961e6ad5e30465a3d\" aria-expanded=\"false\" aria-controls=\"Collapse-6e4961e6ad5e30465a3d\">\n                            \n                            <span class=\"ekit-accordion-title\">Can I submit RFQs across multiple countries?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-6e4961e6ad5e30465a3d\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-f27f6d4\" data-parent=\"#accordion-6ad5e30465a3d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes. One structured RFQ can target multiple CEE markets at once.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cbdf1a e-con-full e-flex e-con e-child\" data-id=\"1cbdf1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c951817 elementor-widget elementor-widget-heading\" data-id=\"c951817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suppliers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8615c7 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"e8615c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ad5e3046661d\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-e8615c7\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ccf75d46ad5e3046661d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ccf75d46ad5e3046661d\" aria-expanded=\"true\" aria-controls=\"Collapse-ccf75d46ad5e3046661d\">\n                            \n                            <span class=\"ekit-accordion-title\">How are suppliers verified?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ccf75d46ad5e3046661d\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-e8615c7\" data-parent=\"#accordion-6ad5e3046661d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We screen business registration, certifications (ISO, FSC, HACCP, BRCGS), capacity, and references.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-e8615c7\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-0e9c5286ad5e3046661d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-0e9c5286ad5e3046661d\" aria-expanded=\"false\" aria-controls=\"Collapse-0e9c5286ad5e3046661d\">\n                            \n                            <span class=\"ekit-accordion-title\">What is priority RFQ access?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-0e9c5286ad5e3046661d\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-e8615c7\" data-parent=\"#accordion-6ad5e3046661d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Higher tiers receive RFQ alerts earlier and can respond before basic-tier suppliers see them.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-e8615c7\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-6e4961e6ad5e3046661d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-6e4961e6ad5e3046661d\" aria-expanded=\"false\" aria-controls=\"Collapse-6e4961e6ad5e3046661d\">\n                            \n                            <span class=\"ekit-accordion-title\">Are there long-term contracts?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-6e4961e6ad5e3046661d\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-e8615c7\" data-parent=\"#accordion-6ad5e3046661d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Plans are month-to-month with a 15% discount available for annual commitments.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09e7f1a e-con-full e-flex e-con e-child\" data-id=\"09e7f1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d0fc29 elementor-widget elementor-widget-heading\" data-id=\"5d0fc29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Platform<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17b17e4 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"17b17e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ad5e30466bb3\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-17b17e4\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ccf75d46ad5e30466bb3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ccf75d46ad5e30466bb3\" aria-expanded=\"true\" aria-controls=\"Collapse-ccf75d46ad5e30466bb3\">\n                            \n                            <span class=\"ekit-accordion-title\">Which regions do you cover?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ccf75d46ad5e30466bb3\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-17b17e4\" data-parent=\"#accordion-6ad5e30466bb3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Hungary, Czech Republic, Slovakia, Poland, Romania, Slovenia \u2014 with planned expansion.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-17b17e4\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-0e9c5286ad5e30466bb3\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-0e9c5286ad5e30466bb3\" aria-expanded=\"false\" aria-controls=\"Collapse-0e9c5286ad5e30466bb3\">\n                            \n                            <span class=\"ekit-accordion-title\">Do you take commission on contracts?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-0e9c5286ad5e30466bb3\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-17b17e4\" data-parent=\"#accordion-6ad5e30466bb3\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>No. We are a transparent SaaS marketplace and never take a percentage of supplier deals.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help Center Frequently Asked Questions Everything you need to know about sourcing, listing, and growing on PackMarketplace. Buyers Is there a cost for buyers to submit an RFQ? No. RFQ submission is free for buyers. Suppliers subscribe to tiered plans for visibility and access. How fast will I receive offers? Most RFQs receive responses within&hellip;&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-247","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/packmarketplace.com\/ro\/wp-json\/wp\/v2\/pages\/247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/packmarketplace.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/packmarketplace.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/packmarketplace.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/packmarketplace.com\/ro\/wp-json\/wp\/v2\/comments?post=247"}],"version-history":[{"count":13,"href":"https:\/\/packmarketplace.com\/ro\/wp-json\/wp\/v2\/pages\/247\/revisions"}],"predecessor-version":[{"id":677,"href":"https:\/\/packmarketplace.com\/ro\/wp-json\/wp\/v2\/pages\/247\/revisions\/677"}],"wp:attachment":[{"href":"https:\/\/packmarketplace.com\/ro\/wp-json\/wp\/v2\/media?parent=247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}